Warranties
A 12 month manufacturer’s warranty applies to the following ranges: Braemar, Braemar Painted, Braemar Rustic, Crathie, Dess, Inver, Killington, Mar, Parkmore and Stowe. This is indicated on all applicable product pages.
If a fault or defect occurs more than 30 days from the date of delivery and the item has an eligible warranty, please contact us in the first instance for a resolution. Our contact details are set out on our Contact Us page.
The terms of the manufacturer’s warranty are:
1. The Manufacturer warrants that the Products will be free from defects in material and workmanship for a period of 12 months from the date of delivery.
2. The warranty given by the Manufacturer is unavailable where:
(a) The defect in the Products arises from any specification supplied by the Customer;
(b) The defect arises from fair wear and tear, wilful damage, negligence, abnormal storage conditions, failure to follow the Manufacturer’s instructions, misuse or alteration or repair of the Products without the Manufacturer’s approval.
3. The Manufacturer does not give warranty that the Products are fit for any particular purpose and the warranty given is in place of all warranties, conditions, terms, undertakings and obligations implied by the statute, common law, custom, trade, usage, course of dealing or otherwise all of which are hereby excluded to the fullest extent permitted by law.
4. Where the defect would be apparent on inspection, the Customer must notify the Manufacturer in writing of the defect within 28 days of delivery. For all other defects, notification must be made within a reasonable time after discovery of the defect or within the 12 month warranty period, whichever comes first.
5. Where no such notification is received, the Products shall be deemed to have been accepted by the Customer in good condition and in accordance with the Contract.
6. Where a valid claim under the warranty is notified to the Manufacturer in accordance with this condition, the Manufacturer may replace the Products (or the parts in question) free of charge or, at the Manufacturer’s sole discretion and working with the Seller, refund to Customer the Price (or a proportion of the Price), upon return of the faulty unit, in which case the Manufacturer shall have no further liability to the Customer.
7. Ownership of the Products and/or any faulty or defective parts shall revert to the Manufacturer upon replacement.
If a fault or defect occurs more than 30 days from the date of delivery and the item has an eligible warranty, please contact us in the first instance for a resolution. Our contact details are set out on our Contact Us page.
The terms of the manufacturer’s warranty are:
1. The Manufacturer warrants that the Products will be free from defects in material and workmanship for a period of 12 months from the date of delivery.
2. The warranty given by the Manufacturer is unavailable where:
(a) The defect in the Products arises from any specification supplied by the Customer;
(b) The defect arises from fair wear and tear, wilful damage, negligence, abnormal storage conditions, failure to follow the Manufacturer’s instructions, misuse or alteration or repair of the Products without the Manufacturer’s approval.
3. The Manufacturer does not give warranty that the Products are fit for any particular purpose and the warranty given is in place of all warranties, conditions, terms, undertakings and obligations implied by the statute, common law, custom, trade, usage, course of dealing or otherwise all of which are hereby excluded to the fullest extent permitted by law.
4. Where the defect would be apparent on inspection, the Customer must notify the Manufacturer in writing of the defect within 28 days of delivery. For all other defects, notification must be made within a reasonable time after discovery of the defect or within the 12 month warranty period, whichever comes first.
5. Where no such notification is received, the Products shall be deemed to have been accepted by the Customer in good condition and in accordance with the Contract.
6. Where a valid claim under the warranty is notified to the Manufacturer in accordance with this condition, the Manufacturer may replace the Products (or the parts in question) free of charge or, at the Manufacturer’s sole discretion and working with the Seller, refund to Customer the Price (or a proportion of the Price), upon return of the faulty unit, in which case the Manufacturer shall have no further liability to the Customer.
7. Ownership of the Products and/or any faulty or defective parts shall revert to the Manufacturer upon replacement.
