Contact Us

Customer service / help & support
Whether you need more information on a product, help to place your order or help with your existing order, we're here to help - always. If our FAQs page doesn’t provide the answer please contact us by email, phone or by using the chat or support form below.
We aim to get back to you without delay, and certainly by the end of the next business day.

Opening hours
Monday to Friday - 9am to 5pm (excluding public holidays)

Email
Please email help@aspenandbirch.co.uk and we'll get back to you without delay.

Phone
Email’s great, but sometimes it’s good to talk. Please call us on 0330 133 2484 during opening hours. If we can’t get to the phone, please leave us a message and we'll get back to you without delay.

Registered office address
Aspen & Birch Ltd
5 South Charlotte Street
Edinburgh
EH2 4AN
Aspen & Birch is an online business - the above address is a registered office address only. Please do not send returns to this address - we’ll provide you with an address for returns (please see our Returns & Refunds page).

Aspen & Birch Ltd is registered in Scotland, company number SC801762.